PC Link

Privacy Policy — PC Link

Effective date: 4 November 2026
Last updated: 4 November 2026

PC Link ("PC Link", "we", "us", "our") is a software product consisting of the PC Link Android application, the PC Link Windows application, the website https://pclink.online, the administration and activation service at admin.pclink.online, and the connection service at connect.pclink.online. PC Link is operated by Goutam Mandal, a sole proprietor based in Bhubaneswar, Odisha, India (the "Data Fiduciary" under the Digital Personal Data Protection Act, 2023).

This policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it. By creating an account or using PC Link, you agree to this policy. If you do not agree, please do not use the service.

1. Data we collect

1.1 Account data

  • Email address (used as your account identity and for service communication).
  • Mobile number — only if you request a subscription through the app or the admin panel (used to identify and approve your request).
  • Password — stored only in hashed (one-way encrypted) form. We never store or see your plain password.
  • Product keys linked to your account, subscription plan, activation status and subscription dates.
  • Records of approvals or rejections of subscription requests made by the service owner.

1.2 Device data

To make your devices find and connect to each other, we record:

  • Device names (for example, your PC name and phone name), device type, operating system and app version.
  • Pairing records — which devices are paired with each other and which devices hold remote-unlock authorisation.
  • Online / offline status and last-seen time of each device.
  • IP addresses of your devices, which are technically required to route connections between them.
  • Your account's device limit and the devices currently counted against it.

1.3 Connection and usage data

  • Connection session metadata: timestamps, which of your devices connected, the connection path type (for example "Connected Wi-Fi", "Connected Direct" or "Connected Cloud") and latency figures, used to operate, secure and improve the connection service.
  • Security and server logs (IP address, time, requested resource, error states) kept for abuse prevention and troubleshooting.

1.4 What we do NOT collect

  • Your files: files you transfer move directly between your own devices. Where a relay is used, the data passes through encrypted and cannot be read by the relay. Transferred files are not stored on our servers.
  • Your screen and inputs: remote viewing, control, lock and unlock actions happen between your own authorised devices. We do not record, store or view your screen, keystrokes, clipboard or files.
  • Payment card data: we do not collect or store card, UPI or banking credentials. Subscriptions are currently activated by product key or manual approval.
  • Contacts, messages, photos, location: the apps do not upload your contacts, messages, photo library or precise location to our servers.

1.5 Website data

The public website is a static site. It does not use advertising or tracking cookies. Standard web-server logs (IP address, browser type, pages requested, time) are kept for security and reliability. If you write to us through a contact form or email, we keep that correspondence to respond to you.

2. Why we use your data (purposes)

  • To create and operate your account and activate your subscription or product key.
  • To pair your devices and let them connect to each other securely.
  • To enforce plan rules such as device limits.
  • To respond to subscription requests, support queries and grievances.
  • To secure the service, prevent abuse (for example, product-key misuse) and troubleshoot faults.
  • To comply with applicable law.

We do not sell your personal data. We do not use your data for advertising or profiling.

We process your personal data with your consent, given when you create an account and accept this policy, and for the purposes stated above. You may withdraw consent at any time by writing to us or by deleting your account; on withdrawal we will stop processing and delete your data as described in Section 6, except where retention is required by law. Withdrawal will mean the service can no longer function for you, because the data above is the minimum the service needs to operate.

4. Sharing of data

Your data is shared only with:

  • Infrastructure providers who host the service on our behalf (cloud servers and object storage located in India), strictly to run the service.
  • Authorities, where disclosure is required by Indian law or a valid legal order.

No other third party receives your personal data. Your devices' traffic is never shared with other users.

5. Security

  • Connections between your devices are established through our coordination service with encrypted transport; relayed traffic is encrypted end to end between your devices.
  • Passwords are stored hashed; administrative access is restricted and authenticated.
  • Product keys and account actions are logged so misuse can be investigated.

No system is perfectly secure; if a breach affecting your data occurs, we will notify the Data Protection Board of India and affected users as required by the DPDP Act, 2023.

6. Retention and deletion

  • Account and device data is kept while your account is active.
  • When a device is removed or you log a device out, its server-side record is deleted and its device slot is freed.
  • When you delete your account, or ask us to delete it, we delete your account, device and pairing records within 30 days, except records we must keep by law.
  • Server security logs are retained for a limited period for abuse investigation and then deleted.

7. Your rights (Data Principal rights)

Under the DPDP Act, 2023, you have the right to:

  • Access a summary of your personal data we hold and the processing done with it.
  • Correct, complete or update your personal data.
  • Erase your personal data (subject to legal retention duties).
  • Grievance redressal through our Grievance Officer (Section 9) and, if unresolved, the Data Protection Board of India.
  • Nominate another individual to exercise your rights in case of death or incapacity.

To exercise any right, write to support@pclink.online or founder@pclink.online. We respond within the timelines required by law.

8. Children

PC Link is intended for users aged 18 and above and is not directed at children. We do not knowingly process the personal data of a child under 18 without verifiable consent of a parent or lawful guardian, as required by the DPDP Act, 2023. If you believe a child has provided us data without such consent, contact us and we will delete it.

9. Grievance Officer

In accordance with the DPDP Act, 2023 and the Information Technology Act, 2000:

We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

10. Changes to this policy

We may update this policy as the product or the law changes. The current version will always be available on this page with its "Last updated" date, and material changes will be announced on the website or in the app.