Help inside the app
Open Help in the app and describe the problem. You get a case number, and the answer appears in the app.
Support
Help when you need it
Most questions are answered in the app or below. If something is not working, we are here to help.
Check the connection
Not connecting? The app shows each step of the connection in plain words, with what to do next.
Common questions
Quick answers about connecting, activation, files and privacy are just below.
Supportsupport@pclink.online
Founder / business emailfounder@pclink.online
Phone+91 77899 02445
LocationBhubaneswar, Odisha, India
FAQ
Frequently asked questions
Do my phone and PC need to be on the same Wi-Fi?
No. On the same Wi-Fi PC Link connects directly across your network. On different networks it connects over the internet, directly or through the relay, and the connection stays encrypted either way.
Are my files uploaded to a cloud?
No. Files go between your own phone and your own PC. The relay, when it is used, only passes encrypted traffic along and cannot read it.
What do I need to use PC Link?
An Android phone with Android 8.0 or later, a Windows 10 or 11 PC, and a PC Link account that is activated with a product key or a subscription.
Can I use it when my PC is locked?
Yes. With Unattended mode switched on in the PC app, your phone can reach your PC at the sign-in screen and unlock it with your fingerprint.
What happens if the connection drops during a transfer?
The transfer waits and continues where it stopped as soon as the connection is back. You do not have to start again.
Can I connect more than one phone?
Yes. You can add more phones to your account, up to the number of devices your activation allows.
How do I get a product key?
You receive a product key from us. If you do not have one, send a subscription request from the app and we will get back to you.
Your PC, wherever you are.
Install PC Link on your phone and on your PC, and connect them in a few minutes.